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Housing Options Officer

  • Contract
  • Anywhere

We are currently recruiting for an experienced Housing Options Officer on a 3-month contract, working fully remotely.

Essential Requirements

  • Previous experience working within a Housing Options or Homelessness Prevention team.
  • Locata system experience is essential.
  • Strong knowledge of homelessness legislation, including the Homelessness Reduction Act 2017.
  • Experience carrying out housing assessments and developing Personalised Housing Plans (PHPs).
  • Ability to manage a varied caseload and make sound housing decisions.
  • Excellent communication, negotiation, and customer service skills.

Key Duties

  • Assess housing applications and provide housing advice and prevention support.
  • Manage homelessness and threatened homelessness cases in line with statutory duties.
  • Develop and monitor Personalised Housing Plans.
  • Liaise with landlords, support agencies, and internal departments to secure housing solutions.
  • Maintain accurate case records and update applications using the Locata system.
  • Ensure compliance with relevant legislation, policies, and performance targets.

This role is ideal for an experienced Housing Options Officer who can hit the ground running and work independently within a remote environment.

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