Housing Officer

Title – Housing Officer Hybrid 
Rate – Competitive
Length of Contract – 6 Months
Start Date – ASAP
Location – Central Scotland 

We’re looking for an experienced Housing Officer to join our team and manage a diverse housing management patch. This is an excellent opportunity for a motivated housing professional who enjoys a varied role and is passionate about delivering outstanding services to residents.

Key Responsibilities

• Manage rent accounts and take early intervention action to minimise arrears.
• Investigate and manage Anti-Social Behaviour (ASB) cases through to resolution.
• Deliver effective tenancy management, including tenancy audits, breaches, successions and sustainment.
• Manage allocations, property offers and void-related activities.
• Carry out regular estate inspections and address neighbourhood and environmental issues.
• Build positive relationships with residents, stakeholders and partner agencies.
• Maintain accurate records and ensure compliance with housing legislation and policies.

What We’re Looking For

• Proven experience in a Housing Officer or Housing Management role.
• Strong knowledge of:
  • Rent recovery
  • ASB case management
  • Allocations and lettings
  • Estate and neighbourhood management
• Excellent communication, problem-solving and case management skills.
• Ability to manage a busy and varied workload independently.
• CIH Level 4 qualification is desirable.
• Full UK driving licence and access to a vehicle (where required).

Please get in contact if you’re interested!