Leasehold Manager | Vivid Resourcing Skip to content

Leasehold Manager

5467378_1711122646
Location: North West London, London
Sector: Public Sector and Government
Salary: £35 - £42 per hour
Type: Contract

Job Description

THE ROLE

  • Be empowered to deliver residential and commercial property management duties ensuring high levels of customer satisfaction at all times (e.g., conduct regular estate inspections, manage customer disputes and anti-social behaviour, enforce lease conditions, be the main point of contact for Customers).
  • Be responsible for resolving customer queries promptly
  • Collect rent and service charges and manage service charge accounts, taking appropriate action to recover debt, referring cases for legal action where appropriate.
  • Be accountable for maintaining full, clear and accurate records for all customer contact.
  • Be empowered to work closely with colleagues and contractors to ensure that appropriate services are provided to a high standard to all properties in the designated portfolio.
  • To actively build relationships with Stakeholders (internal and external) and represent the Group at meetings, hearings and other forums as appropriate.

More about you

  • Previous Leasehold services experience
  • Great Section 20 knowledge
  • Previous experience of delivering front line (customer facing) Property Management
  • Knowledge of current housing law and best practice
  • Good level of IT Knowledge including Word and Excel, and an ability to compile and write reports
  • Ability to analyse and draw logical conclusions from complex data.
  • Excellent verbal and written communication and interpersonal skills

This is a Part-Time position covering 16 hours a week with flexibility on how you work these hours. If you’re interested in the role and would like to learn more please contact or call 0161 413 7290.

Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.

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