Freelance D365 F&O Business Analyst
Location: Kortrijk, Belgium
Contract Type: Freelance
Duration: 6-month initial contract, with a view to long-term collaboration
Start Date: ASAP
Working Hours: 40 hours per week
On-site Requirement: 3-4 days per week
Languages: Dutch and English required; French is a plus
Role Overview
We are looking for an experienced Dynamics 365 Finance & Operations (D365 F&O) Business Analyst to support a business based near Kortrijk following a recent ERP migration.
The project is currently in the hypercare phase, with a focus on stabilising the new environment, resolving issues, optimising processes and ensuring the system meets ongoing business needs.
This is a hands-on, business-facing role suited to a freelance consultant who can bridge the gap between business stakeholders and technical teams, maintain and improve the D365 F&O environment, and support the implementation of new and improved business processes.
The initial contract is six months, with a strong preference for someone interested in a long-term freelance engagement.
Key Responsibilities
Support the D365 F&O environment throughout the post-migration hypercare phase, investigating issues and coordinating their resolution.
Gather, analyse and document business requirements, translating them into functional specifications and actionable solutions.
Maintain and optimise existing system configurations and business processes within D365 F&O.
Identify opportunities to improve workflows, system usability and operational efficiency.
Collaborate with business stakeholders to understand challenges and implement effective solutions.
Manage and prioritise incidents, change requests and system enhancements, coordinating with technical teams where required.
Support user acceptance testing (UAT), regression testing and validation of system fixes and process changes.
Maintain functional documentation, process maps, user guides and training materials.
Provide end-user support and guidance, helping teams adopt the new system and resolve day-to-day operational challenges.
Monitor recurring issues and proactively recommend improvements to ensure long-term system stability.
Requirements
Proven experience as a Business Analyst within a Microsoft Dynamics 365 Finance & Operations environment.
Experience supporting an ERP implementation, migration, go-live or post-go-live hypercare phase.
Strong understanding of business process analysis, requirements gathering and functional documentation.
Experience with incident management, troubleshooting, UAT and continuous process improvement.
Ability to work effectively with both business stakeholders and technical teams.
Strong communication and stakeholder management skills.
Fluent in Dutch and English; French is considered an advantage.
Willingness to work on-site near Kortrijk 3–4 days per week.
Available for a 40-hour working week and an ASAP start.
What’s on Offer?
An initial six-month freelance contract, with the potential for long-term extension.
An opportunity to play a key role in stabilising and improving a recently migrated D365 F&O environment.
A varied assignment combining business analysis, system support and process optimisation.
Close collaboration with business users and technical teams.