I’m currently recruiting for a Housing Assistant to join a local authority in Staffordshire on an initial 3-month contract, with an immediate start available.
Key details:
Location: Staffordshire
Contract: 3 months (potential to extend)
Rate: £20 per hour
Working pattern: Hybrid (office and home working)
Start: Immediate
Role overview:
- This role sits within Housing Tenancy Services and will involve front-line customer service and administrative support across areas such as:
- Allocations and housing applications
- Tenancy and estate management support
- Dealing with customer enquiries (phone, email, face-to-face)
- Income management and rent-related queries
- Supporting vulnerable customers and housing advice
Experience required:
- Previous experience working within housing services (local authority or housing association)
- Strong customer service and administrative skills
- Confidence dealing with tenants and housing-related enquiries