Vivid Resourcing
Location: Antwerp, Belgium
Contract: Permanent
Salary: Market-conform salary
About the role
Our client is a small, technical business in Antwerp, and they are looking for an Internal Salesperson to join their office team on a permanent basis. The role is a succession position. You will work alongside the current internal sales contact, learn the customer base, products and processes, and then take over the desk as the handover completes.
You will be the main day-to-day contact for customers, handling enquiries, quotations and orders, and speaking directly with customers about what they need. Some customers are highly technical and others are not, so you will need to listen carefully, read the situation and adjust how you explain things. You will also work closely with the technical team based upstairs, which makes it easy to get the right answers quickly.
The office is small, with eight people, and the team is a mix of Belgian and Dutch colleagues who work in both Dutch and French. The successful candidate will have a technical mindset with a commercial background, a few years of work behind them and a clear sense that internal sales is the career they want. It is a good fit for someone who enjoys direct customer contact and wants to take ownership of an established customer base.
Main responsibilities
- Take over the internal sales desk following a structured handover from the current post holder
- Respond to customer enquiries, prepare quotations and process orders
- Speak directly with customers to understand their requirements and recommend suitable solutions
- Work with the technical team to answer product and application questions
- Adjust your communication to technical and non-technical customers
- Build and maintain strong relationships with existing customers
- Follow up quotations and open orders, and keep customers informed on progress
- Keep customer records, quotations and order information accurate and up to date
- Identify opportunities to grow existing accounts and win new business
- Work closely with Dutch-speaking and French-speaking colleagues in the office
Requirements
Essential
- Technical aptitude combined with a commercial background
- Experience in a sales or customer-facing commercial role
- Experience with raw materials
- Strong listening skills and the ability to read the situation with each customer
- Confident, direct communication with customers by phone and email
- Fluent Dutch and English
- Comfortable working in a small team with Dutch-speaking and French-speaking colleagues
- Able to work in Antwerp, Belgium
Desirable
- Knowledge of the powder industry
- Understanding of powder flow behaviour and how different powders flow
- French and German language skills
The offer
- Permanent role within a small, technical business in Antwerp
- Structured handover and training from the current internal sales contact
- Direct customer contact and ownership of an established customer base
- Close working relationship with an in-house technical team
- Market-conform salary
If you are a technically minded sales professional who wants to build a long-term career in internal sales and take over a customer base in Antwerp, this role offers a clear handover and plenty of responsibility. Apply below.