Housing Team Leader – 6-Month Contract
Location: South East
Working pattern: Hybrid, 3 days per week in the office
Start: ASAP
We’re looking for an experienced Housing Team Leader to join a South East housing provider on a 6-month contract. You’ll line manage a team of 4 Housing Officers and make sure the tenancy and estate management service is high quality and meets its targets.
Key responsibilities:
- Line manage and support 4 Housing Officers, including 1:1s, supervision and workload allocation
- Act as the escalation point for complex cases such as ASB, safeguarding and tenancy breaches
- Oversee legal action and enforcement where needed
- Monitor team performance and KPIs, and handle complaints and Member enquiries
- Work with partner agencies and internal teams such as income, voids and repairs
What you’ll need:
- Proven experience as a Housing Team Leader, Senior Housing Officer or similar in a local authority or housing association
- Experience of line managing a frontline housing team
- Strong knowledge of housing law, tenancy management and ASB legislation
- Able to commit to 3 days per week in the office