Neighbourhood Officer (Housing Officer)
Contract – 6 months (likely extension)
We are currently partnering with a local authority to recruit an experienced Neighbourhood Officer to support the delivery of a high-quality housing management service.
This is a fantastic opportunity for a housing professional with strong tenancy management experience to take ownership of a defined patch and make a real impact within the community.
Key Responsibilities:
- Manage a designated patch of properties, acting as the main point of contact for tenants
- Deliver a proactive tenancy management service, including tenancy sustainment and enforcement
- Investigate and manage anti-social behaviour (ASB) cases from initial report through to resolution
- Carry out estate inspections and identify breaches of tenancy or environmental issues
- Work closely with internal teams and external agencies to support vulnerable residents
- Prepare cases for legal action where required, including attending court if necessary
About You:
- Proven experience in a housing management / neighbourhood officer role
- Strong knowledge of tenancy law and ASB case management
- Experience managing a varied caseload independently
- Confident working with external partners and dealing with complex cases
- Excellent communication and problem-solving skills
Why Apply?
- Opportunity to manage your own patch and take ownership of cases
- Work within a supportive and collaborative housing team
- Immediate start available with strong potential for extension