Housing Officer

Title – Housing Officer 
Location – Manchester 
Length of contract – 6 months 
Rate – £23 – £28
Start Date – ASAP

Job Description

• Provide a high-quality housing management service, supporting residents with tenancy, property, and neighbourhood-related matters while ensuring relevant policies, legislation, and standards are followed.
• Manage a designated area of properties, developing a good understanding of residents, their circumstances, and their homes in order to identify risks, provide appropriate support, and help sustain successful tenancies.
• Take responsibility for rent and income management, including dealing with arrears, progressing appropriate legal action, attending court where required, and supporting the management of tenancy enforcement processes.
• Carry out regular property inspections, tenancy visits, and estate checks, identifying and addressing issues, considering safeguarding concerns, and working with colleagues and external partners to achieve positive outcomes.
• Respond to and help resolve issues affecting residents and local communities, including anti-social behaviour and other tenancy or neighbourhood concerns.
• Work closely with internal teams, external agencies, and community partners to resolve problems, improve resident experiences, and provide effective support.
• Contribute to reducing empty properties, improving neighbourhoods, and supporting community engagement initiatives. 

If you’re interested, please apply!