Visiting Officer – Homelessness Service
Location: West London
Contract: 6 months
Working Pattern: Hybrid – Office & Client Visits (4 days per week on site)
We are currently supporting a local authority in West London that is looking to appoint an experienced Visiting Officer to join their Homelessness Service on a 6-month contract.
This role is heavily focused on office-based working and face-to-face client visits, supporting the wider homelessness team with assessments, accommodation checks, and applicant engagement.
Key Responsibilities:
Carrying out home visits, accommodation visits, and client appointments
Supporting homelessness officers with interviews, evidence gathering, and case progression
Undertaking welfare checks and tenancy sustainment visits where required
Attending the office regularly to manage appointments, update case notes, and liaise with colleagues
Maintaining accurate records in line with homelessness legislation and internal procedures
Requirements:
Previous experience in a visiting, housing, or homelessness-focused role
Comfortable with regular client-facing work and property visits
Strong organisational skills with the ability to manage a varied workload
Confident communicator, both in person and in writing
Working Arrangements:
Minimum 3 days per week office-bas and visit based – likely 4
Hybrid working with a strong on-site and field-based focus
This role would suit someone who enjoys front-line, face-to-face work and is looking for a short-term contract within a busy homelessness service.
Immediate or short-notice availability preferred.