About the Role
An exciting opportunity has arisen for an experienced and motivated Revenues Manager to join a well-established shared service, responsible for delivering high-quality Council Tax, Business Rates, Housing Benefit, and Council Tax Support services.
You will lead the Revenues teams, ensuring consistent and efficient service delivery across multiple partner authorities. This is a pivotal leadership role within a dynamic partnership, offering a chance to contribute to ongoing transformation and help shape services for the future.
Key Responsibilities
Provide operational leadership and day-to-day management of the Revenues teams.
Ensure services are delivered in line with statutory requirements and performance standards.
Motivate and support team members to maintain high performance and customer service levels.
Contribute to the strategic development of the shared service model and service improvement initiatives.
Collaborate with partner organisations and represent the service at relevant meetings and forums.
About You
We’re seeking someone with a strong background in revenues and benefits, with proven leadership experience in a similar environment. You will have an in-depth understanding of the legislative and regulatory framework and a track record of successfully managing operational services.
Essential Skills & Experience:
Significant experience in managing Revenues and/or Benefits services.
Sound knowledge of relevant legislation and statutory frameworks.
Strong leadership and people management skills.
Excellent communication skills – verbal, written, and presentational.
Experience in negotiation, advocacy, and working across multiple stakeholders.
Desirable:
IRRV qualification or equivalent.
Educated to degree level or holding a relevant professional qualification.
Evidence of continuous professional development.
Why Join Us?
This is a great time to come on board. We’re building on a strong foundation and looking to innovate, embracing emerging technologies and evolving our service to meet the needs of local communities and the challenges of modern local government. You’ll be part of a forward-thinking management team working in a supportive, collaborative environment.
Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
