Job Description

POST OBJECTIVES

• To provide information and support to residents whose homes are affected by works required as part of the retrofit programme.

• To consult with tenants, identify and assist vulnerable residents, ensuring residents’ needs and views are represented throughout the retrofit programme of works.

• To support the resident involvement service ensuring the views of all housing residents are effectively communicated in accordance with the Governance framework to inform service priorities and business decisions.

• Be proactive in our residents’ user engagement, achieving effective representation and an understanding of resident priorities across all customer groups. Ensure residents are satisfied with the opportunities for making their views known.

Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.