Job Description – QA Officer Operations
About the Role
Are you the Quality Assurance Officer we are looking for?
In this challenging and educational position, you will report directly to the Quality Assurance Supervisor. The Quality Assurance department plays a key role in safeguarding and continuously improving quality by implementing, monitoring, and enhancing the company’s Quality Management System (QMS) in a regulated GMP environment.
As a QA Officer – Operations, you will support operational departments and ensure that quality standards are consistently applied throughout the entire product lifecycle.
Key Responsibilities
Acting as the primary quality contact for one or more assigned operational departments
Performing, documenting, and reporting internal audits, with a focus on continuous improvement of the quality system across the full operational flow
Proposing and supporting end-to-end improvement projects to increase efficiency and quality
Supporting and co-ensuring the correct structure, coherence, and alignment of the Quality Management System with core business processes
Performing troubleshooting activities and defining corrective actions based on thorough root-cause analysis
Drafting, reviewing, and approving deviation reports, defining preventive actions in collaboration with operational teams, and following up on their implementation
Reviewing and approving validation documentation, preparing risk analyses, and ensuring follow-up of resulting actions
Managing quality complaints from external customers, investigating root causes, and implementing actions to prevent recurrence
Drafting, updating, reviewing, and approving procedures, work instructions, and forms related to the supported operational departments
Your Profile
Skills & Competencies
Strong analytical mindset with the ability to think in end-to-end processes
Solid project management and communication skills
Ability to set the right priorities and deliver work efficiently and with high quality
A true team player who can motivate and engage colleagues
Education & Experience
Bachelor’s or Master’s degree in a scientific discipline (e.g. biomedical sciences, pharmaceutical sciences, bioengineering, industrial sciences, veterinary medicine, or similar)
Minimum 1 year of experience in a GMP-regulated environment, preferably within the pharmaceutical or biotech sector
Experience in a QA or production-related environment is a plus
Good knowledge of GMP regulations is an asset
Excellent command of Dutch and English, both spoken and written