Interim Maintenance & Repairs Officer
Contract Length:Â 6-Months (with strong likelihood of extension)
Rate: £300-325 per day
Location:Â Surrey
About the Role
We are recruiting a Maintenance & Repairs Officer (MRO) to support the delivery of a high-quality, customer-focused repairs and maintenance service across a social housing portfolio in Surrey. The role plays a key part in ensuring homes are safe, compliant, and well maintained, while delivering value for money and excellent outcomes for residents.
Key Responsibilities
Deliver and oversee responsive and planned repairs services, including pre-, in-process, post-completion and void inspections
Identify defects, specify appropriate remedial works, and arrange repairs using Schedule of Rates contracts
Supervise contractors and in-house teams, monitoring quality, compliance, and performance
Authorise works and payments once satisfied that repairs are completed to the required standard
Use computerised repairs and asset management systems to manage work orders and property data
Work collaboratively with colleagues and stakeholders to coordinate works and improve service efficiency
Carry out estate, health & safety, and asbestos-related inspections as required
Communicate effectively with residents, contractors, and internal teams, managing enquiries and expectations
Monitor service performance and contribute to continuous improvement initiatives
Participate in out-of-hours standby and emergency response arrangements when required
Skills, Knowledge & Experience
Strong knowledge of building construction, defects, and repair solutions
Experience working in repairs, maintenance, or property management (social housing desirable)
Ability to prepare specifications, schedules of works, and estimates
Experience managing contractors and ensuring Health & Safety compliance
Strong organisational skills and the ability to prioritise a varied workload
Excellent customer service and communication skills
Confident IT skills, including Microsoft Word and Outlook, with experience using housing systems desirable
Qualifications (Desirable)
GCSEs (or equivalent), including Maths and English
HNC/HND in Building Construction or relevant NVQ
Additional Information
Full clean driving licence and access to a vehicle required
Ability to travel across Surrey for site visits
Disclosure check required
Occasional out-of-hours work, including emergency response
Why Join Us?
Make a real difference to residents’ homes and communities
Work within a supportive and professional technical team
Varied role with autonomy and responsibility
Opportunities for development and progression