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Housing Services Team Leader

Location: City of London, London
Sector: Public Sector and Government
Salary: £25 - £30 per hour
Type: Contract

Job Description

Vivid are working with a London based Housing Association that are looking for a Housing Services Team Lead to join the team on a 6 month initial contract with potential to go permanent.


  • To support and supervise the Housing Officers and effectively and efficiently manage all Voids and Allocations in line with the Void Management Policy
  • To manage the delivery of an Intensive Housing Management Service, ensuring its delivery can be demonstrated and its effectiveness measured
  • To effectively and efficiently manage rent and service charge income, arrears, rent registrations, meeting with Housing officers, monitoring targets relating to arrears and management and generally, ensuring minimal loss of income to the association
  • To support effective case management, providing technical advice, guidance and support, and keeping abreast of key legislative and good practice developments
  • To authorise legal action within the level of authority, supporting the team to serve notices and attend cases in court in relation to tenancy breaches as required
  • Carry out Audits within the department to ensure compliance with Policy and Procedure and take required action
  • To prepare standard performance reports for consideration by the Head of Housing
  • To assist the Head of Housing and Director deliver the outputs of the organisations Tenant Participation Strategy



  • Previous management role in Housing
  • A detailed and current understanding of relevant legislation and best practice
  • Proven experience of leading, motivating and managing a high performing team
  • Great communication skills
  • Experienced in training junior members of staff

If you’d like to learn more about this opportunity, please contact or call me on 0161 413 7290.

Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.

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