🚀 Customer Success Consultant – AI / SaaS | Ghent (Hybrid)
Following strong growth and increasing enterprise demand, a fast-scaling AI SaaS company is expanding its team. We’re looking for a driven Commercial Excellence Consultant to bridge strategy and technology, helping large organizations transform how they sell.
This is not a support role — it’s a strategic, high-impact position where you will directly influence how enterprise sales teams adopt AI and shift toward modern Solution Selling.
🔥 Your Impact
- As a Commercial Excellence Consultant, you’ll be the key link between our AI platform and the strategic goals of enterprise clients.
- Guide Sales Transformation
- Lead the implementation of the AI platform within enterprise environments, ensuring it supports their transition toward Solution Selling.
- Be a Strategic Partner
- Collaborate closely with Sales Enablement and Commercial Excellence leaders to align AI capabilities with their sales methodologies and business objectives.
- Define the New Standard
- Help teams move beyond administrative busy work by leveraging AI to prepare meetings, uncover insights, and increase customer-facing time.
- Drive Adoption & Change
- Monitor how sales teams adapt to new processes. When adoption slows, identify whether the challenge is technical or change-management related.
- Shape the Product Roadmap
- Act as the strategic bridge between enterprise leadership and the engineering team, ensuring real-world sales challenges inform product development.
- This role blends consulting, commercial strategy, change management, and AI-driven transformation.
🎯 What You Bring
- 3–5 years of experience in Commercial Excellence, Sales Operations, or Management Consulting
- Strong understanding of Solution Selling methodologies
- Ability to translate strategic sales philosophy into practical daily execution
- Analytical mindset with strong problem-solving skills
- Fluent in Dutch & English (French is a strong plus)
- Pragmatic, hands-on, and comfortable in a fast-moving scale-up environment
- Based in or near Ghent
💼 What’s In It for You
- High-impact role influencing global enterprise sales transformation
- Opportunity to shape the Commercial Excellence function within a scaling AI company
- Work closely with leadership and engineering teams
- Collaborative, ambitious, Ghent-based culture
- Real ownership and visibility in a fast-growing SaaS environment
🌍 About the Company
- You’ll join a grounded and ambitious team based in Ghent, redefining productivity in enterprise sales through AI. Rather than simply offering software, the company is building a new standard for insight-driven selling.
- This is an opportunity to help global enterprises realize the real value of AI in their daily commercial operations.
📍 Location: Ghent
🏢 Work Model: Hybrid
📈 Level: Mid-level / Consultant
👉 Ready to shape the future of Commercial Excellence and drive AI-powered sales transformation?
bradley.tarr@vividresourcing.com