Senior Support / Network Engineer Opportunity in the Telecom Sector!
A fast-growing high-tech company is seeking a skilled Senior Support / Network Engineer to join their global CSO Access team. This is a fantastic opportunity to work in an international environment on innovative network connectivity solutions that power leading service providers worldwide.
Position: Senior Support / Network Engineer
Location: Leuven, Belgium (Hybrid – 3 days on-site, 2 days remote)
Experience: Minimum 5 years in telecom or enterprise networking environments
About the Company
Our client is a trusted provider of open, software-driven network connectivity solutions, supporting over 120 international service providers, including Tier 1 carriers. With nearly 500 employees worldwide, their culture fosters empowerment, openness, and collaboration across diverse, agile teams. They are dedicated to innovation and delivering high-value technical solutions globally.
Responsibilities
- Provide technical support to operators and integrators worldwide, validating solutions and driving project wins.
- Troubleshoot and resolve complex hardware and software issues by collaborating with R&D and cross-functional teams.
- Pre-validate new features before customer demonstrations and handle customer queries related to network devices.
- Assist in pre-sales consultancy, including network design validation and testing.
- Deliver support through CRM tools and act as a key interface between customers and internal departments.
- Participate in 24/7 on-call rotation when required.
- Train colleagues and customers on the latest product updates.
- Stay updated on industry trends and competitor technologies.
Requirements
- Bachelor’s or Master’s degree in Electronics, Computer Science, or equivalent experience.
- Minimum 5 years’ experience in telecom or enterprise networking.
- Strong expertise in routing, switching, VPNs, and related protocols such as Ethernet, OSPF, BGP, IPSec, NetConf, and QoS.
- Hands-on experience configuring and troubleshooting network devices.
- Familiarity with Wireshark and network traffic analysis.
- Fluent in English (additional languages are a plus).
- Ability to work effectively in international, cross-functional teams.
- Willingness to travel occasionally for special assignments.
- Experience with scripting (Python, Bash) and network certifications (Cisco, Juniper, Nokia) are desirable.
Nice to Have
- Knowledge of broadband access technologies and testing tools like Spirent.
- Experience with Linux operating systems (Ubuntu/Debian).
- Understanding of SDN, vitalisation, and virtual router platforms.
- Experience with NetConf/XML and REST API communication.
What They Offer
- Competitive salary and benefits package.
- Hybrid work flexibility with a strong international team environment.
- Opportunities to contribute to cutting-edge network technology projects.
- Supportive culture valuing trust, openness, and collaboration.
Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
